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Alliance Directory
Performance Partners works in partnership with an amazing group of talented, experienced organization effectiveness consultants (almost all are founders of their own consulting firms). This resource pool enables us to quickly assemble the exact talent needed for your project.
The following are brief descriptions for our partners:
Jane Pettit
Founder and President of GroupWorks (since 1987) Over 20 years experience in change management consulting, team-building, needs analysis and intervention design, technical assistance and coaching, meeting facilitation, training. Jane has designed and facilitated over 500 workshops and seminars. Jane Pettit works with clients to make the most of their people resources. She assists them to build teams, create educational programs and implement management practices to accomplish their strategic objectives. During her twenty-five-year career, her work has ranged from team building and training-of-trainers to staff-board retreats and executive coaching. In addition to her on-going change management work with clients, she frequently serves as a motivational keynote speaker on various topics related to the people-side of organizational success. A varied client list includes high tech firms, health care companies, educational institutions, the federal government, the hospitality industry, the military, research firms, associations and a foreign SEC. Education
Masters of Science in Social Work, University of Wisconsin
Bachelors of Science in Human Development, Home Economics, Kansas
State University
Myers-Briggs certification
Step II Myers-Briggs certification
2020 Insight 360 Feedback certification
Action Science: Organizational Learning Study Group with Hilary Austen
Technical Supervision: Helping Technical Experts Become Effective Managers
Aligning Structure and Strategy Seminar
Dialogos Seminar: Dialogue and the Art of Thinking Together
Julio Olalla’s seminar: Mastering the Coaching Relationship
Nancy Dixon’s Dialogue Study Group
Knowledge-Based Management: Leveraging Intellectual Capital
Gifford Pinchot: Intrapreneuring Seminar
Publications
Excursions Train-the-Trainer Manual, U.S. Marine Corps, 1998.
Association Educational Programming Basics, Crisp Publications, 1997.
“Training Fundamentals”, Philippines Capital Markets Development Project, Arthur Andersen, 1997.
Board Works Training Manual, American Association of University Women, 1986.
Series of technical assistance manuals for a nationwide program, U.S.
Department of Health and Human Services, 1981-1983.
Numerous manuals to accompany custom-designed staff development initiatives. Professional Activities
Involved in: Chesapeake Bay Organizational Development Network, Capital Area Type Professionals, 2020Insight Associate Network, Dialogue Study Group, Association for Quality and Participation, frequent conference presenter, frequent conference presenter.
Kimberly P. Battle
Kimberly P. Battle
is an organization development consultant who has provided consulting services and human resource training in diversity and inclusion, planned systems change, individual and group development, assessment instruments and effective communication. Her work has been to national and international organizations including Fortune 50 companies. Ms. Battle has worked with clients in the following industries: oil, education, telecommunications, insurance, healthcare and government agencies. Client systems include: Mobil Oil, Dun & Bradstreet, The Hartford, Cigna Healthcare, City of Colorado, Conoco Oil, The United States Government, The Government of Trinidad and Tobago, The Government of Antigua, Bell Atlantic, Nortel, Millersville University and the City of Troy. Education
Masters of Science in the Applied Behavioral Science, Johns Hopkins University Bachelor of Science in Mass Communication, Towson State University Certifications: Myers-Briggs Type Indicator (MBTI), Otto Kroeger Associates; NTL OD track: Working with Resistance, Developing High Performing Inclusive Organizations, Appreciative Inquiry, Tavistock, Diagnosing Organizations with Impact, What is Organization Development and Human Interaction. Professional Activities
Presenter: International Users Conference Myers-Briggs Type Indicator (1998)
Professional Member of NTL Institute for the Applied Behavioral Science
Member of Gestalt Institute of Cleveland
Member of National Organization Development Network (ODN)
Pat Clark Battle, Ph.D.
President of Battle & Associates an international consulting firm that supports a broad range of organizations in achieving their goals. She is a consultant, professor and lecturer who has worked in the United States, Europe, Canada, the Caribbean and the former Soviet Union. Dr. Battle has personally helped thousands of people strengthen their professional and organizational competence at all levels of the system. She consults to a wide range of organizations from Fortune 50 companies to
education institutions, and government agencies nationally, locally, and internationally. She has assisted Board Members, CEO’s, Managers, Team Members, Consultants and Trainers in industries such as: petroleum, specialty chemicals, insurance, banking, health, aerospace, manufacturing, hospitality and food and beverage to achieve their maximum potential and fulfill their organization’s mission. The focus of her work includes executive team building, coaching, conflict management, labor-management, facilitation, mergers, transition management, leveraging diversity and leadership development. She is often called upon as a motivational keynote speaker and conference presenter. Dr. Battle teaches Organization Development at the American University and Diagnosing Diversity in Organizations at Cleveland State University. Education
Ph.D., The University of Maryland in College Park
MS and BS The Johns Hopkins University in Baltimore Maryland
Johns Hopkins University Fellow
Post Graduate: Gestalt Institute of Cleveland (Organization and Systems Development OSD) and (Group Track) Publications & Audio Tapes
Two Warring Ideals in One Dark Body: The Experience of African American Cultural
Duality. Doctoral Dissertation, University of Maryland, 1991.
"The Trinidad & Tobago Strategic Human Resource Mandate: Transforming The
Public Service" Co-author: Senator Gordon Draper (1992 NTL News & Views.
November 1992, Page 6)
The Effects of Race and Culture on the Myers-Briggs Type Preferences, Frontiers of
Psychological Type. APT Biennial Conference, Bolder Colorado 1989. Race and
MBTI Personality Preferences (Two Tape Series). Professional & Board Memberships:
NTL Institute for the Applied Behavioral Sciences (Program Excellence Committee Member), The Gestalt Institute of Cleveland, The Association for Psychological Type Consulting Psychologist Press (Advisory Board Member), Kaleel Jamison Foundation (Board Member), Past Chair of the Campfire of Maryland Board
Michael Brazzel, Ph.D. Organizational development consultant, economist, former manager in U.S. government agencies and university educator-researcher with over thirty-six years of university, government, and consulting experience in the areas of: organization development, evaluation, policy analysis, and university teaching and research. Dr. Brazzel has nineteen years of experience in the field of organization development. He provides consulting services to businesses, government agencies, universities, professional associations, foundations, and other non-profit organizations in the following areas: strategic organizational change, team development, strategic planning, diversity and social justice, mission, vision, values, conflict mediation, executive coaching, organization assessment and design, and facilitating meetings and retreats. These services are based in the values of respect for human differences, racial and social justice, and life-long learning.
Examples of Consulting Clients: Atlantic Mutual Companies, Community of San Diego, Council for Excellence in Government, Dun and Bradstreet, Environmental Protection Agency, Food and Drug Administration, Ford Motor Company, Mobil, National Association for Home Care, National Education Association, National Rural Electric Cooperatives Association, New York Times, NORTEL, Texaco, University of Illinois, Virginia State University, W.K. Kellogg Foundation. Positions in Government Agencies and Departments: National Performance Review in the Office of the Vice President (Reinventing Government Program), U.S. Department of Agriculture, Department of Energy, Federal Energy Administration, Census Bureau, Office of Economic Opportunity, Economic Development Administration. Appointed charter member of the Senior Executive Service in the U.S. government. Education Undergraduate degrees in Economics and Business Administration from Texas A&M University; M.S. in Human Resources Development from American University and the NTL Institute for Applied Behavioral Science; Ph.D. in Economics from Tulane University. Post-graduate certificate programs: Organization and System Development and Working with Groups, the Gestalt Institute of Cleveland.
Teaching and Research Positions: American University, Cleveland State University, Harvard-MIT Joint Center for Urban Studies, University of North Carolina, University of Missouri, and U.S. Air Force Academy. Professional Activities Professional member and trainer of the NTL Institute for Applied Behavioral Science. Consultant with the Kaleel Jamison Consulting Group. Adjunct Professor, Department of Psychology, Cleveland State University Master''s Program in Diversity Management. Adjunct Professor and Director of Practicum Program, the American University/NTL Institute Masters Degree Program in Organization Development. Member of the following professional associations: Organization Development Network, Society of Professionals in Dispute Resolution, American Society for Training and Development, Association for Psychological Type, and American Economic Association.
(January 1999)
Robert C. Devlin Bob Devlin has worked with organizations undergoing major change for the past 13 years both as a manager and an external consultant. He has held positions as Director of Organization Development, Manager of Training, and Program Manager. He specializes in coaching leaders and their teams as they plan and implement large-scale change. The project challenges have included: changing organizational culture, managing plant closings, building alignment among functions, and mediating conflict between groups. In doing this, he regularly conducts organizational assessments, and leads large group planning/problem solving processes. He has extensive experience in a range of sectors including: Fortune 500 companies – Lockheed Martin, Allied Signal, GTE; National Non-Profits – Red Cross Biomedical Services, Americas Charities, Disabled American Veterans; Higher Education – George Washington University, University of Maryland; Government – Peace Corps, Arlington County, VA, Maryland State Highway Administration; and Community Boards and Non Profit Organizations. Bob’s clients indicate he has an extraordinary ability to build relationships with individuals and groups, and to lead them in break-through conversations that create new ways of interacting and doing business. Education
Masters of Arts in Human Resource Development, George Washington University
Bachelor of Arts in International Studies
Trainings/Certifications: Georgetown University Organization Development Professional Development Program; Gestalt Institute of Cleveland, Executive Coaching; Development Dimensions International, Certified Interaction Management Facilitator; Blessing White, Managing Personal Growth
Professional Activities and Memberships
Membership in: National Organization Development Network, American Society for Training &
Development, National Center for Non-Profit Boards.
Currently developing a transformational leadership curriculum based on natural systems models and ancient Chinese principles in collaboration with the Traditional Acupuncture Institute in Maryland. Recent Presentations
Measuring the Leading Indicators of Organizational Performance - National Management & Technology Conference
Working Across Functions To Enhance Organizational Performance
Building Cross-functional Teams to Lead Organizational Change
Creating Effective Multi-cultural Global Teams
Diane Hetherington Diane Hetherington is a senior consultant who develops executives, organization environments suitable for the 21st century and organization development consultants. Diane believes leaders inspire—through their presence and actions—others to take on the challenges of change in turbulent environments. She supports clients in mastering the transition from managing to leading.
Recently she facilitated a Leadership Laboratory for 62 participants in a Senior Executive Service Candidate Development Program for a major federal agency; designed and facilitated an opportunity for 50 senior managers from a large, influential association to align behind a common leadership philosophy and values; designed a Leadership Development Program—competencies, measurement, development opportunities—for an urban department of health.
She supported highly technical organizations in moving from “command and control” to team environments, resulting in increased employee participation and enhanced knowledge management. She developed, trained and coached an internal staff to create in-house organization development capability for a 4,000-member agency. She consulted bureau leadership in implementing a culture change following a stream lining process—clarifying and aligning direction, integrating new roles of leaders, managers, employees, and teams. Diane designed and facilitated large scale/accelerated visioning conferences (300 participants) resulting in new direction for the participating organizations. She designed a mentor handbook, training and program for a 4,000-member scientific/engineering organization. Education
Gestalt Institute of Cleveland, Organization & Systems Development Program, 1995 – 1997.
Johns Hopkins University, M.S., Applied Behavioral Sciences, 1986.
Hopkins Fellow in Change Management, 1982 – 1983. University of Maryland, B.S. Business and Psychology, 1977. Phi Kappa Phi Honor Society.
Success Unlimited Network, Certified Success Coach. 1995.
Future Search Conference Training, 1993.
Qualified in Myers-Briggs Type Indicator, 1987. Publications
“ Coaching: An Organization Development Companion,” Channelmarker, 1997.
Professional Associations
Chesapeake Bay Organization Development Network, 1984 – 1999.
President, 1996. Leadership Team/Board of Directors, 1993 – 1997. National Organization Development Network, 1990 – 1999. Strategic Leadership Forum, 1998 – 1999. International Coaching Federation, 1998 – 1999. Greater Washington Alliance of Coaches, 1997 – 1998. Professional & Personal Coaching Association, National Board of Directors, 1996.
The Television Project, Board of Directors, Vice President, 1996 –1999.
The Women’s Center, ICAN Advisor/Mentor, 1991 – 1999.
James R. Jones
In the last thirty years James Jones has served over 125 organizations in the area of strategic direction, team performance, leadership development, customer service, and other strategic issues. As an experienced executive and profit oriented manager in both technical and people intensive companies, including Sperry-Rand Corporation, Bell Atlantic, HHS, The World Bank and Texas Instruments, Mr. Jones has identified issues, prioritized needs, shown new concepts to senior management, developed innovative programs and managed successful implementation. His innovative programs cover the full range of large system change including project startup, total quality management, change management, stimulating performance, organizational development, team building, customer service, and effective leadership. Taking a systems approach to organizational change combined with working intently with executives to align the core vision, values and purpose of the organization, he has been able to support his clients in rapid transformation. He has held management positions previously as manager with General Research Corporation, director at United Planning Organization, and System Analyst and Engineer at NASA. Education
Masters of Business Administration with a specialty in Organizational Development
Graduate Certificate in Process Consulting
Bachelor of Science in Physics and Psychology
Training/Certifications: PAI''s Information Processing Inventory, Meyer''s Briggs Type Indicator, Telemetrics: "Models for Management", Brain Technologies: "Brain Map", Professional Development with such organizations as ASTD, ASPA, AMA, SHRM, ODN, SID, NSPI, NTL, Telemetrics, and Western Behavioral Science Institute
Publications
"The New Role for the Senior Executive Team," Channel Marker, 1997
"Creating Effective Trainings: Advanced Training Design," George Washington University, 1990
"Creating Your HRD Future," ASTD Press, 1989
"Managing Transitions," ASTD Press, 1986
"Managers Role in Career Transition," McManus Associates, 1985
"Small Enterprise Development," PFP International, 1984 Professional Activities
President, American Society for Training Development, Metropolitan DC Chapter
Chair, National Council of Networks; Chair, HRD Careers Committee, National
American Society for Training Development
Member, OD Network, NSPI, SHRM, National Speakers Association, Society for International Development
Beverly Kimble Founder and President of BK & Associates (since 1996)
Beverly has over 25 years of business experience in leadership development, executive coaching, organizational learning competency development, marketing, management, training, customer service, specializing in the computer industry and telecommunications marketplaces. She has worked with various companies such as PriceWaterhouseCoopers, OIS, CommonWealth One and BTG, providing organizational development and learning consulting services in their evolution toward high-performance cultures. She specializes in practices such as executive coaching, team building, appreciative inquiry, competency development, the development and use of organizational learning 360-degree assessments, and the development and maintenance of organizational cultures that honor employees, customers, and stakeholders. Prior to her work as an OD consultant she played various management roles in Marketing, Customer Service, and Sales in domestic and international computer software and telecommunications businesses. She has worked for Western Electric, Applied Data Research (ADR), Bell Atlantic Software Systems, SysData International, INTERSOLV, and Sterling Software. During that time she delivered worldwide internal and external communications that advanced product sales of mainframe, client/server and PC products in the areas of network systems management and information systems. She also saved ADR over $500,000 by centralizing the educational facility, and created the first ADR Report Card, a customer satisfaction survey. Skilled at guiding organizations through the process of consciously evolving new cultural norms for healthier, more productive workplaces.
Transition technical experts into leadership roles, helping them become attuned to their "people" skills. Practiced at the use of Dialogue and Conversation - integrating advocacy and inquiry to help others discover new ways of knowing.
Proficient at helping organizations move from one business model to another. Use game theory, lateral thinking, scenario analysis, and the dialectic for more creative decision-making.
Author of several programs on organizational learning competence complete with Resource Directories. Education
Masters of Science Degree in Organizational Learning - George Mason University - 1998
Bachelor of Science in Organizational Communication
Trainings/Certifications: Axlerod’s Accelerated Large Systems Change Conference
Appreciative Inquiry Processes, Group Dynamics and Team Learning Workshop, Coaching Workshop, Bill Isaac’s Dialogue Workshop Publications
"Organizational Learning in the Service of Care: Restructuring Competency Discourse" - submitted for review with the Journal for Management Learning Professional Activities
Adjunct Professor for the Program for Organizational Learning at George Mason University, Member of Chesapeake Bay Organizational Development Network, and presenter at conferences.
Robert David Lapidus Contact information:
12152 Holly Knoll Circle
Great Falls, Va. 22066
Tel: (703) 450-4072
boblapidus@erols.com Mr. Lapidus has worked as a consultant in organization development and human resource management for the past 27 years (1972-present). As a lead consultant to key managers and Chief Executive Officers (including Presidential Cabinet level officials), he has implemented a wide variety of interventions, including leader transition, team building, executive coaching, strategic planning, managing cultural diversity, total quality management, conflict resolution, management development, and organization assessment. He is a professional member of the National Training Laboratory NTL) Institute, an adjunct professor of the Johns Hopkins University, and the American University/NTL Master''s Program. He also is an author of numerous professional publications in the field of Organization Development. Accomplishments *Significantly reduced losses of productivity associated with changes in top-level leadership. Smoothed the entry of numerous senior executives to positions of responsibility, thus reducing "downtime" lost from six months to less than six weeks. Widely
credited with advancing new breakthrough strategies for achieving the transition of leaders in ways that enabled the new team "to hit the ground running." *Realigned an important Division within a Fortune 500 hotel chain from a bureaucratic, single focus culture to a team oriented, customer responsive organization which has dramatically improved productivity and company credibility.
*Consulted to the CEO of an accounting firm and the company''s management directors on developing a Strategic Planning process to redirect the Firm''s competitive position and relationship to its customers. Improvements were made in re-defining the reward system, aligning the organizational structure, and developing human resources in a more focused manner. *Designed an assessment process and conducted human relations seminars for a team of "downed" nuclear technicians at an electric utility company. The facility was shortly restored to full nuclear capability. *Assisted in restoring morale and motivation from depressed levels throughout a large Department in an academic institution. Methodologies included whole systems change (future search conference) and on-going team building activities. *Designed and facilitated the resolution of a long standing leadership conflict that had affected the ability of the staff to function effectively. A successful outcome of the conflict resulted in a restoration of team effectiveness through a re-definition of team roles and operating norms.
Education
Harvard Business School - Executive Program in Managing Organizational Effectiveness, 1983-1984.
Columbia University/University of Michigan’s Institute for Social Research-Advanced Program in Organization Development and Human Resource Management, 1984-1985.
American University/NTL - Master of Science Degree in Human Resource Development, 1980-82. Awards and Achievements
-Faculty Member: Johns Hopkins University, American University, NTL Institute.
-Commissioned Officer: United States Air Force, 1972-74.
Officer in Charge of Race Relations
-Recent Publications: "Ensuring Effective Leader Transition", Provider Magazine, published by the American Health Care Association, pages17-19, 1989.
"A Planned Transition Process for the New Manager/Chief Executive Officer", Managing in the Age of Change, Irwin Publishing: New York, New York, 1995 -Facilitates NTL''s Human Interaction Laboratory, Management Work Conference, What is OD? and Consultation Skills.
-Certified as an instructor in the Managerial Grid, Situational Leadership and the Myers-Briggs Type Indicator. -Guest presenter at numerous associations including the American Health Care Association, the Washington Executives Association, the American Society for Training and Development, American Society for Public Administration and the OD Network. Lloyd Raines
is a senior level coach and organizational development consultant who has assisted over 500 individual clients in aligning personal, professional, and leadership goals toward a more productive and satisfying life. Integrating the disciplines of organizational behavior, justice, and economics with a client-centered approach, he has supported leaders, managers, and aspiring professionals in bringing consistency between their vision, "walk, and talk." He has individually coached over 100 leaders and managers, and facilitated small and large group trainings in the federal government, non-profits, and Fortune 100 businesses. Following his positions as Academic Director for the Washington Justice Semester (American University) and Senior Coordinator of Cooperative Education at American University''s Career Center, he began his own consulting business in 1986, the Center for Collaborative Learning. Within the last year he has written, consulted, and presented on the need for and benefits of a comprehensive business-non-profits-government-citizen collaborative response to the Y2K computer bug. Principal of Center for Collaborative Learning (since 1995)
Over 20 years experience in adult education, including over 10 years in career consulting, and five years in organizational development, leadership and management coaching.
Consultant to executive-level, mid-level, and line managers in private, non-profit and corporate sectors for the development of collaborative relationships organization-wide.
Re-designed and taught innovative & highly regarded course on business and professional ethics at University of Maryland University College (1986-1993).
Designed curricula and facilitated over 30 semesters of experiential learning seminars to enhance personal and team effectiveness in organizations (1979-present). Education
Master of Arts in the Administration of Justice, The American University
Bachelor of Arts in Psychology, University of Maryland Baltimore County
Trainings/Certifications: Syntax for Collaboration consultant training (organizational development and coaching), Growth Dynamics consultant training (leadership coaching), Transitioning into Technical Supervision, Myers Briggs Type Indicator, National Leadership Institute conference (presenter on Peter Senge''s Five Disciplines for Coaching Leaders), Organizational Development conferences.
Publications
"The Collaboration Challenge of the Millennium Bug," co-authored with Lisa Marshall, Perspectives (journal of World Business Academy), Vol. 12 Number 2, June 1998
Content expert and contributor to Business and Professional Ethics Student Guide, University of Maryland University College, 1986, 1988
"Discovering the Skills That Energize You," skills assessment tool, ©1995
"Covering All the Bases: Optimizing Learning Through Collaborative Planning," Syntax Corporation Newsletter, November 1996
Professional Activities
American Society for Training and Development (DC Chapter), Chesapeake Bay Organizational Development Network, Metropolitan Area Career Life Planning Network. Presenter at numerous conferences.
Bev Scott
Bev is a consultant to organizations, managers and individuals who brings clarity, focus, integrity and a sense of purpose to her work. She has over 25 years of experience in a full range of organization and management development services which include: organization change efforts, management development systems and programs, guiding management teams in the promotion of organizational effectiveness and employee satisfaction through the use of team building, problem solving, skill building, leadership development, employee involvement and survey feedback. Bev has used her consulting experience in the private, public and volunteer sectors. Recently she served for fifteen years as the Director of Organization and Management Development for McKesson Corporation. Before joining McKesson, she was a Development Consultant for Bendix Corporation. She was also a Senior Consultant for Consulting Associates, Inc., and a partner in Change, Inc., both Michigan-based consulting firms specializing in human resource development. Her current consulting practice Bev Scott Consulting focuses on large systems change, team development, and executive coaching.
Publication
She currently published a book on internal consulting, Success as an Internal: A Practical Guide, published by the American Society of Training and Development. Bev has co-authored Quality Circles an extensive how-to manual published in 1982. She has collaborated on assertiveness skill manuals and published articles in industry trade journals on change and employee involvement. She served as editor of Vision/Action, the professional journal for the Bay Area Organization Development Network for five years.
Professional Activities
She is active in both the local and national OD Network currently serving as a member of the National Board of Trustees. She has presented her work at the national conferences of the Organization Development Network and the American Society for Training and Development. She has served as a speaker and facilitator for many professional association meetings. Bev is listed in Who''s Who in the World, Who s Who of American Women, the International Who s Who of Professional and Business Women and the Most Admired Men and Women of the Year. Education
Bev has a Masters degree in Sociology from the University of Iowa, a Masters in Human Resource Development from University Associates; and has completed doctoral course work at the University of Michigan.
Theodore H. Scott Theodore Scott has had over 27 years of internal and external human resources consulting experience in such areas as leadership development, work team and executive effectiveness, and the management of large-scale change. Clients have included such organizations as Blue Shield, Kaiser Permanente, Ingersoll, Sun, Bankers Trust, H.J. Heinz (Weight Watchers subsidiary), Harvard-Pilgrim Health Plan, The Prudential, General Electric. A major area of work in recent years has been assisting leaders to guide organizations through change and transitions stimulated by customers, competitors and regulators. This work has included helping leaders to improve performance and business results by: defining critical challenges; establishing vision and key priorities; developing change management skills; pioneering breakthrough processes; enhancing levels of teamwork; installing ongoing processes and management actions required to move the organization forward. Eleven years of Human Resources experience with financial services institutions in management development and organizational effectiveness consulting. Education
New York University, M.A., Group and Organizational Studies, followed by doctoral work in the
same areas. B.A. in History
Training or certification in Organizational Development, Large Systems Change, Team and large group processes, Leadership and executive development, Communication skills, Coaching, Myers Briggs, Appreciative Inquiry. Publications
" Consulting to Family Businesses," with Arlene Scott, in the Family Business Journal, January, 1996.
"The Care and Feeding of Temporary Teams," with Bill Kraus, Lynne Yeannakis
and Arlene Scott, in OD Practitioner, Journal of the National Organization Development Network, Spring, 1994.
"Unraveling Tangled Threads: Consulting to Families in Business Together," with Arlene Scott, in OD Practitioner, Journal of the Organizational Development Network, December, 1991.
Professional Activities
Professional member of NTL Institute and Organization Development Network. Has been a Board Member of both the Human Resource Planning Society and the Organization Development Network.
Lynnette M. Yount Lynnette Yount is the founder and principal of Lynnette Yount Associates, Inc. (LYA), a human resource development-oriented consulting firm specializing in Quality Management, leadership development and organization improvement. She has been a consultant to companies and Federal agencies, specializing recently in massive Reinvention and change efforts within the Federal government. She works with executives, managers and employees to plan and implement creative, innovative approaches to the demands for increased customer service, quality, teamwork, diversity, excellence and cost effectiveness. She specializes in strategic planning and implementation, creating high performance teams, and executive leadership development. She has developed curriculum, and written student and leader manuals for a variety of innovative programs. She was the original developer of the Quality Management core-training curriculum for the GSA Interagency Training Center. This curriculum has been presented to hundreds of thousands of Federal employees around the world, and helped lay the groundwork for current Reinvention activities. She developed the ExeCoach executive coaching package, and delivers executive coaching services to senior leaders. She developed and maintains a nationwide network of highly skilled consultants. Lynnette is frequently asked to present keynote speeches, participate on panels and speak on radio shows. Education
Bachelor of Science in Psychology
Two-year Professional Development Program in Applied Behavioral Sciences, MATC
One-year Organization Development Program, MATC
One-Year Facilitator Development Certificate Program, AQP Publications
Co-Author, Child Welfare Quality Handbook
Wrote, edited and produced student manuals and leader guides for numerous LYA programs. Titles include: Understanding Performance Appraisal, Building High Performance Teams, Business Process Improvement, Leader as Coach, Communication and Feedback Skills for Leaders, Integrated Strategic Quality Planning, Moving to Team-Based Organizations, The Federal Leader. Professional Activities
Active participation in Association for Quality and Participation, American Society for Quality, Greater Washington Alliance of Coaches, Breakthrough Executive Coaching Consortium, National Association of Female Executives.
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